Companies can flourish in unexpected situations only if their leaders have a cautious vision of what they could do to protect their organizations. However, this vision needs to be followed by action to extract the value out of this knowledge.
But how can you accomplish this? With prevention, planning and the implementation of tools we all have at our disposal.
Getting out of a disaster with business processes up and running is possible for any organization committed to prevention and out-of-the-box thinking. As business leaders, we need to make our businesses thrive, but how can we define what we need to do to maintain operations in complex situations?
We can agree that there is no better way to tackle a complex situation than being prepared for it, and these preparations come into effect once you have built and followed a plan.
In this regard, the concept of business continuity planning (BCP) is the process that will help your organization thrive in a situation that threatens its operations. Gartner defines business continuity planning as “a broad disaster recovery approach whereby enterprises plan for recovery of the entire business process. This includes a plan for workspaces, telephones, workstations, servers, applications, network connections and any other resources required in the business process.”
BCP is the key that will help us enter a state of normalcy when our organizations face unexpected situations (a cyberattack, a natural disaster or even a pandemic, for instance). So, how does this relate to the IT side of our operations? Let’s dig into it.
How Does This Relate To Your IT Operation?
Technology is a big part of organizations. Without a functioning IT department, any organization could easily break and collapse when the demand for top-notch performance gets too heavy. Why? Because they will not be able to rely on new technologies properly to face these new challenges.
Keeping data safe and digital systems up and running is one of the responsibilities of any IT department, and it takes more to handle than just simple concern. In this sense, planning is essential to tackle any sudden situation and diminish the negative impact on core business processes.
However, this plan needs to go further than just right after a sudden event. As a result, implementing new technologies and work models could be a long-term strategy that will help you secure business continuity.
We have two elements that help our organizations achieve business continuity: planning and technology. But how do these two strengthen organizations to become more resilient?
How Can Your Company Assure Business Continuity Through Technology?
Making resilient companies does not have to be a burden. As we mentioned before, you need a plan to follow.
But not just any plan. This plan should allow you to face an emergency and change the dynamics to one more agile and flexible in the long term.
Plan and Prepare For the Worse
The first thing you need to do when taking steps toward assuring the business continuity of your company is to plan for when the worst possible scenario happens.
A distributed-denial-of-services (DDoS) attack, a natural disaster that threatens to damage your server’s location or a global pandemic like the one we have experienced since 2020 are three examples of situations that could threaten operations.
Whatever the case may be, you must prepare for anything, and what better way to do it than to plan.
Preparing an analysis of the impact that events can have on your operations is vital. This analysis on the possible outcomes of an unexpected event in your organization could come with the use of what Gartner calls business continuity management planning software tools.
These tools help us manage business continuity by providing risk assessment, analysis of the impact of an unexpected event, simulations, processes, etc.
As a result, it will be much easier to cover different aspects of your IT and business operations (business processes, data storage, IT management or human talent management).
Ally with Technologies
Now you know the importance of planning when facing troubling scenarios for your company. To make this easier, you need to go deeper and explore the possibilities of applying tech at the core of your organization.
Your organization must go a step further by applying hybrid or full-remote work models. Besides this, it must use cloud computing to migrate the infrastructure from physical to digital space.
There is no need to say that the digital world still has its threats. However, the number of benefits that digital solutions bring to the functioning of your organization is unmatched.
With a digital infrastructure supported in the cloud, you detach your employees’ functions and value from a physical place (an office, a building, etc.) and let them bring that same value wherever they are (by the end of 2022, 25% of all jobs in the U.S. will be fully remote, according to researchers from Ladders).
Now, you have to take these visions to a whole new level. Why? Because it is better to have an organization with a structure and processes that promote resiliency than an organization that can stagnate when facing unforeseen events.
The Antidote for Uncertainty Is Technology
The Covid-19 pandemic began almost two years ago, and some organizations are still stumbling as a result of its consequences. This troubling context made us think of remote work and digitalization as solutions to adopt if you wanted to get back up from the blow.
Every business today has to be resilient enough to overcome difficult situations. Business continuity planning and management gets relevant in this context.
On this subject, companies should keep relying on things like hybrid and full-remote work models while also embracing cloud computing and all that cloud-native platforms have to offer (scalability, functionality, flexibility, among other benefits).
It is the best way to keep up with an ever-changing reality that demands agility, scalability, fast recovery and flexibility to succeed in the long term.