Technology Solutions + Innovation
eTechnology Services is a technology solutions provider that is focused exclusively on the insurance vertical. Products are designed to streamline workflows, improve decision making processes, and drive results. Our strong domain expertise has allowed us to create customizable products that address both operational and client facing business needs.
ELive Connect
Risk Management Utility
Agency Data Manager
Telematics Exchange
“There is a better way for everything. Find it.”
— Thomas Edison
NEWS.
Why “User Error” Is Often a System Design Failure
When incidents occur, the explanation often defaults to a familiar phrase: user error. A button was clicked incorrectly. A form was submitted with incomplete information. A setting was overlooked. The assumption is simple — someone made a mistake. But in many cases,...
Are Your Tech Investments Reducing Risk — or Just Tracking It?
Organizations are investing heavily in technology to improve visibility, streamline operations, and manage risk. Dashboards monitor performance in real time. Telematics score driver behavior. AI tools flag anomalies. Incident management platforms generate reports...
Alert Fatigue Beyond Weather: Dashboards, Dashcams, and Notifications
Alert fatigue isn’t limited to weather warnings. Across organizations, employees are flooded with dashboards, scorecards, system notifications, and automated alerts—many of which demand attention without offering clear direction. When everything triggers an alert,...
Predictive Analytics vs. Predictive Assumptions: Where AI Gets Risk Wrong
Predictive analytics has transformed how organizations identify and manage risk. From forecasting vehicle incidents to flagging unsafe behaviors, AI-driven tools promise faster insights and smarter decisions. But there’s a growing blind spot many organizations...
Everyday Tech Safety Habits: Small Actions That Make a Big Difference
Technology is part of everyday life at work and at home, but with increased connectivity comes increased risk. Many cyber incidents don’t begin with advanced hacking—they start with simple mistakes like clicking a malicious link, answering a scam call, or sharing...